FAQ
Guidelines related to reports and Personal Data Protection
We consider the protection of client privacy and personal data to be a primary duty. We handle personal data in accordance with valid legislation (EU) 2016/679 – GDPR.
What personal data do we collect?
- personal data used for the unambiguous and unique identification of the Guest (identification data) and personal data enabling contact with the Guest (contact details)
- identification data – name, surname, title, date of birth, permanent address, identity document number (ID card, passport)
- contact details – these data primarily refer to the contact address, phone number, fax number, email address, and other similar information provided by the Guest
You hereby grant consent to La Farigoule s.r.o., with its registered office at Černopolní 228/37a, 613 00, Brno, ID: 09283463 (hereinafter referred to as the Hotel), in consideration of its legal obligation to conduct its business activities prudently and without undue legal and material risks. Due to the contractual nature of the relationship between the Hotel and the Guest, providing personal data is entirely voluntary; however, it is a condition for entering into an agreement or providing a service.
Where does the Hotel obtain personal data from?
- With the Guest's direct consent during reservation or upon arrival at the hotel
- With the Guest's direct consent via internet services (reservation system, email, social networks)
All personal data from the Guest are obtained with their direct consent, and all consents are verifiable.
How are personal data used?
- as required by law, they are submitted to the foreign police for inspection
- according to the law on the collection of accommodation fees and city tax for the city of Brno
- for its internal needs, primarily for creating analyses, monitoring service quality, Guest satisfaction, and optimizing provided services and products
- for informing the Guest about new services or offers from the Hotel
Guest's Rights
- Right to rectification of personal data
- Right to erasure (right to be forgotten)
- Right to restriction of processing
- Right to data portability
- Right to object
- Right not to be subject to automated decision-making
All Guest's personal data is diligently protected. If the Guest discovers or believes that the Hotel has violated their rights during processing, they may seek redress using all means provided by applicable law (see § 21 of Act No. 101/2000 Coll. on personal data protection and (EU) 2016/679 – GDPR).
Your Consent
By using our booking system, you agree to the collection and use of personal data to the extent specified and you agree to the above rules.
You can unsubscribe from personal data processing at any time by emailing hello@dialoguehotel.cz
These terms become effective on June 1, 2026.
Cookie Policy
What are Cookies?
Cookies are small files that store information in your browser and are commonly used to distinguish individual users. However, the user's identity cannot be determined from this information.
What we use cookies for
- for the proper functioning of our website, to enable the booking process to be completed with the fewest difficulties
- to determine which pages and features visitors use most often
What cookies we use
The cookies used on our website can be divided into two basic types based on their duration. Short-term, so-called "session cookies," which are temporary and remain stored in your browser only until you close the browser, and long-term, so-called "persistent cookies," which remain stored on your device much longer or until you manually delete them (the retention period of cookies on your device depends on the cookie's own settings and your browser's settings).
Based on the function each cookie performs, we use the following types on our website:
- Preference cookies they allow our website to remember your settings and preferences, such as your chosen language or content display method. Thanks to them, we can offer you a more pleasant and personalized experience when visiting the website.
- Essential cookies are cookies that are necessary for the proper functioning of the website. For example, they enable secure login, correct content display, saving settings, or completing the booking process. These cookies cannot be disabled, as the website would not function correctly without them.
- Analytical cookies they collect anonymous data about website usage, such as the number of visits or the most visited pages. This information helps us improve the content and functionality of the website.
- Marketing cookies they allow us to tailor advertising to your interests and measure the effectiveness of advertising campaigns. They may also be used to display relevant content on other websites.
Some cookies may collect information that is then used by third parties and which, for example, directly supports our advertising activities (so-called "third-party cookies"). However, you cannot be identified by this data.
The cookies we use allow us to improve our website.
If you do not wish to accept cookies, you can adjust your browser settings. The Help function in your browser explains how to change these settings. You can also visit www.aboutcookies.org, which contains comprehensive information on how to manage cookies across a wide range of browsers.
Please note that due to cookie blocking, you may not be able to fully use all features of this website, especially the booking system to complete a reservation.
Operator's contact details:
La Farigoule s.r.o.
Černopolní 228/37a
613 00 Brno
IČ: 09283463
DIČ: CZ09283463
e-mail: hello@dialoguehotel.cz
tel:. +420 777 247 302